Red Cross can provide you with a daily telephone call to check on your wellbeing through a service known as Telecross.

This provides peace of mind if you live alone and are at risk of an accident or illness that may go unnoticed, such as falling and being unable to call for help. The volunteer will check to see that you are well and provide a friendly voice to wake up to each morning or within a nominated time frame each day.

Friendly volunteers make calls each morning, 365 days a year. If the call is not answered, Red Cross will take action to make sure you are OK. Even if you have visitors during the week, a phone call first thing in the morning can make a difference if an emergency response is required. The calls provide reassurance as well as help to maintain independence. This is also available for people who need temporary assistance in the absence of a carer.

This social support program is funded through the Commonwealth Home Support Program and is available nationally through MyAged Care referrals.

Call My Aged Care on 1800 200 422 to get a referral code then call Telecross on 1300 885 698, if you are on a Home Care Package let your provider know you want this service.